Privacy policy

🔐 Privacy Policy — Berhampuri Swad

Last Updated: [13/11/2025]

At Berhampuri Swad, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of information:

A. Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Name

  • Phone number

  • Email address

  • Billing & shipping address

  • Order details

B. Payment Information

All payments are processed securely through trusted payment gateways (Razorpay/UPI/Card).
We do NOT store your card, UPI, or banking information.

C. Automatic Data Collection

When you browse our website, we automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies for website functionality

This helps us improve website performance & user experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order updates

  • Improve our website & services

  • Provide customer support

  • Prevent fraud and maintain security

  • Send offers or updates (only with your permission)

3. Sharing Your Information

We never sell or misuse your personal information.
We only share data with trusted third parties where necessary:

  • Delivery partners (for shipping your order)

  • Payment gateways (for secure payments)

  • Shopify tools & trusted apps (to run our website effectively)

All partners follow strict data protection standards.

4. Cookies

We use cookies to:

  • Keep items saved in your cart

  • Remember your preferences

  • Improve website performance

  • Analyse traffic for better user experience

You can disable cookies from your browser settings if you prefer.

5. Your Rights

You have the right to:

  • Request a copy of your personal data

  • Update or correct your information

  • Ask us to delete your data

  • Opt-out of promotional messages

To make any request, contact us using the details below.

6. Data Security

We implement strict security measures to protect your information:

  • SSL secure website

  • Encrypted payment processing

  • Restricted access to personal data

However, no online transmission is 100% secure, but we strive to protect your data at the highest level.

7. External Links

Our website may contain links to other sites.
We are not responsible for the privacy practices of third-party websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version will always be posted here with the revised date.

9. Contact Us

If you have questions or need support regarding our privacy practices:

📩 Email: contactberhampuriswad@gmail.com
📱 WhatsApp: 7077697061
📍 Location: Chadheimara, Berhampur Sadar, Ganjam, Odisha 761100